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Strategies & Business Modelling

Enabling diagnostic devices with connectivity has seen exponential growth in recent years, becoming an essential requirement for both manufacturers and users alike. The costs, risks, resources, and return on investment vary significantly depending on the extent to which each aspect of connectivity is addressed. It is crucial to adopt comprehensive and well-balanced connected strategies, as they yield the greatest benefits, benefiting both the manufacturer internally and enhancing usability for the end-user, ultimately driving the success of your product.

Connected Diagnostics boasts extensive experience in this field, and we are well-equipped to guide manufacturers through potential pitfalls and help them formulate an optimal business strategy. Our aim is to ensure a seamless implementation of diagnostic eHealth solutions, which includes comprehensive data management and seamless integration with existing operational processes.

Strategy Development

It is imperative that any diagnostic manufacturer seeking to establish connectivity services follows a well-defined strategy and vision. Manufacturers should carefully contemplate both the intended audience for these connectivity services and the underlying reasons driving their necessity. Equally significant is the incorporation of flexibility into both the strategy and technology, allowing for an adaptable approach in the rapidly evolving landscape of connected health.

Many organisations grapple with the challenge of positioning themselves optimally to leverage the advantages of digital data and deliver the maximum impact to users. Neglecting the creation of a solid strategy can lead to issues in product design, budgeting, and, most importantly, may result in a diagnostic device failing to gain customer support.

Connected Diagnostics stands ready to collaborate with your internal team, offering an extensive strategy development program. This ensures that all aspects of the project are thoroughly considered, ultimately resulting in a robust and feasible strategy that can effectively guide future developments.

Benefits of connecting diagnostics


Predictive and preventive maintenance services, technical troubleshooting and support


Optimise manufacturing, inventory and shipping of consumables


Guide product evolution, enhancements and post market surveillance


Understand settings of use and related usage metrics and error rates


Service cost avoidance through remote software updates


New service generation and revenue opportunities

Business Integration

How a business reacts to the data collected from connected instruments can influence the success of their strategy. Data from instruments can inform many areas of the business from service and support, product development and enhancements through to sales and post market surveillance.  Well structured and comprehensive operating procedures allow the maximum utilisation of data to support the strategy.

By trusting the Connected Diagnostics team with your strategy creation programme, you can ensure business integration forms part of your connected health strategy. By integrating instrument data with business reporting and management metrics, operational benefits such as efficient forecasting of consumables, intuitive customer support and competitive advantage are gained.

Data Management

Data can range from basic operational and performance measurements, such as service logs, through to the complex clinical data generated during use. The challenge for many organisations is knowing how to collect the myriad of data, and how to store, manage, interpret or share it effectively. Data presents numerous strategic benefits for manufacturers but also enables customers to; bring efficiencies to healthcare systems, facilitate decision in therapy, and drive the fight against disease. 

The opportunities to introduce more efficient systems through data are abundant and many organisations are seeking to embrace these new technologies. Connected Diagnostics are specialists in data integration and can provide solutions tailored to your individual needs.