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Strategies & Business Modelling

Enabling diagnostic devices with connectivity is a trend that has grown exponentially in recent years and has become a prerequisite for both manufacturers and users. The costs, risks, resources and return on investment will all vary depending on the extent to which each component area of connectivity is addressed. Comprehensive, well-balanced connected strategies will produce the biggest benefits both internally for the manufacturer, but also externally for the user, therefore increasing overall useability and ultimately driving the success of your product.

Connected Diagnostics have years of experience in this field and can help manufacturers navigate the pitfalls and build an optimal business strategy to ensure a smooth implementation of diagnostic eHealth solutions, including comprehensive data management and full integration with existing operational processes.

Strategy Development

It is essential that any diagnostic manufacturer looking to establish connectivity services is guided by a clear strategy and vision. A manufacturer should consider both who the connectivity services are for and why such capabilities are required. It is equally important that flexibility is built into both the strategy and technology to enable an agile approach to the rapidly changing world of connected health.

The challenge facing many organisations is how best to position themselves to harness the benefits of digital data and to provide the greatest impact to users. If manufacturers omit strategy creation altogether, problems can manifest in the product design or budget and more importantly the diagnostic device could fail to gain customer support.

Connected Diagnostics can work with your internal team to run a detailed strategy development programme, ensuring that all elements of the project are considered, resulting in a robust and realistic strategy that can be used to steer future developments.

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Benefits of connecting diagnostics


Predictive and preventive maintenance services, technical troubleshooting and support


Optimise manufacturing, inventory and shipping of consumables


Guide product evolution, enhancements and post market surveillance


Understand settings of use and related usage metrics and error rates


Service cost avoidance through remote software updates


New service generation and revenue opportunities

Business Integration

How a business reacts to the data collected from connected instruments can influence the success of their strategy. Data from instruments can inform many areas of the business from service and support, product development and enhancements through to sales and post market surveillance.  Well structured and comprehensive operating procedures allow the maximum utilisation of data to support the strategy.

By trusting the Connected Diagnostics team with your strategy creation programme, you can ensure business integration forms part of your connected health strategy. By integrating instrument data with business reporting and management metrics, operational benefits such as efficient forecasting of consumables, intuitive customer support and competitive advantage are gained.

Data Management

Data can range from basic operational and performance measurements, such as service logs, through to the complex clinical data generated during use. The challenge for many organisations is knowing how to collect the myriad of data, and how to store, manage, interpret or share it effectively. Data presents numerous strategic benefits for manufacturers but also enables customers to; bring efficiencies to healthcare systems, facilitate decision in therapy, and drive the fight against disease. 

The opportunities to introduce more efficient systems through data are abundant and many organisations are seeking to embrace these new technologies. Connected Diagnostics are specialists in data integration and can provide solutions tailored to your individual needs.